VIDEO Ultra-Urban Warehousing To Grow Despite Market Uncertainty

The warehousing market is always affected by what is happening in the economy as a whole. With the economic downturn investors are waiting for better times but that does not mean all areas will suffer. Robert Cohu from Montagu Evans and Tom Davies from Bloom Developments, took the stage on the 22nd November at our […]

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VIDEO | Returns: Why 3PLs should take ownership

Ah, the return! Who does not love them? Well, apart from consumers who are frustrated how slow it is and providers who struggle with costs, expectations and profitability. It is not an easy task, we admit, but there are solutions out there that can help.  ‘When you go below the top tier retailers, all carriers […]

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VIDEO Sustainability A Byproduct of Cost Cutting But That’s Good

Europe and the USA have different ways of looking at last mile solutions. Testing is important as failure drives improved sustainable solutions. We spoke to Dean Maciuba from Crossroads Parcel Consulting about the two markets, what would really work for the last mile, regardless of location and if companies are really investing in green because […]

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VIDEO | The Risky Game of Controlling Consumers’ Expectations

Katie Langley, Global Sales Director at Doddle Consumers have many choices at their disposal but how many of them serve the need for more efficiency and sustainability. We spoke to Katie Langley, Global Sales Director at Doddle, about the experience of Home Delivery vs Out-of-Home Delivery, which one serves companies and consumers better and what […]

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VIDEO Know Your Competitors With AI

They say you should keep your enemies even closer than your friends. But what about your competitors? When entering a new market, knowing your competitors and what consumers want is essential. Relying on data that takes months to collect is not the smartest way. We spoke to Andrea Gilberti, President & CEO at Matchplat, about […]

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VIDEO Get The Post-Purchase Right With Better Service

Retail and commerce is no longer just about selling. As consumers require retailers and logistics operators to go the extra mile, the post-purchase experience is becoming essential for the success of businesses and is the differentiating factor that makes companies stand out. We spoke to Andrew Chan, Co-founder & CMO of AfterShip, a leading post-purchase […]

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VIDEO How Consumers Change The Delivery Game

Sponsored content Consumers have changed and what was accepted just a few years ago is now a taboo. Are retailers and carriers ready for this change? What do consumers really want? We spoke to Chris Jones, EVP Industry & Services at Descartes Systems Group, about a survey the company conducted amongst 8000 consumers across The […]

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VIDEO | Why Putting People in the Centre of Devices Pays Off

The pressure on the logistics industry to perform well is greater than ever. Labour shortages and increased costs are affecting the economy and supply chain issues all affect how logistics is doing. Despite the challenges however, there are many opportunities for growth. Automation, AI, different types of picking solutions and digital solutions as a whole […]

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VIDEO Building EVs’ Infrastructure for Tomorrow

Sponsored content. Learn more about Wallbox Chargers now! Electric Vehicles are taking over the logistics industry but there is a lot more to know about them before companies take the first steps. We spoke to Alan McCleave, Country Director of UK & Ireland at Wallbox Chargers, who shared some tips on how to successfully implement […]

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VIDEO Last Mile Tech To Involve Consumers

We see a lot of challenges in the last mile delivery process. There are problems due to the crowded city environment. The sustainability issues are also there as we need to reach NetZero. We also need to work on reducing overall movement in the city. In addition, there are problems around home delivery when people […]

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