We are pleased to welcome our latest speaker DispatchTrack to our Urban Logistics & Last Mile event on the 28th November in Central London. You can get a discounted Black Friday ticket now here! DispatchTrack is the leading solution provider of last mile delivery management software, helping top brands around the globe power successful deliveries […]
Continue Reading
Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that U.K.-based ecommerce brand AYBL, an innovative online retailer of activewear, has transformed its warehouse and fulfilment capabilities by replacing paper-based picking and manual fulfilment practices with Descartes Peoplevox warehouse management system (WMS). Using the solution to improving picking efficiency and accuracy, AYBL […]
Continue Reading
Time is valuable and so consumers demand their deliveries to be as quick as possible. But is the value of speedy delivery really what we need? Costs are skyrocketing and logistics providers and retailers are scratching their heads about what is the point. Would we see a slow down in the delivery process? Would consumers […]
Continue Reading
In today’s retail landscape, sustainability is no longer just a buzzword – it’s a fundamental concern for consumers, that has an impact on retailers. The demand for eco-friendly products and environmentally responsible companies is on the rise. In fact, according to Descartes’ 2023 consumer sentiment study on home delivery sustainability, a sizable 41% of respondents indicated […]
Continue Reading
The last-mile logistics sector has witnessed a significant transformation in recent times, shaped by shifting consumer characteristics, particularly in the wake of the rapid growth in e-commerce and the increased demand for home deliveries spurred by the global pandemic. The last mile, once considered the final leg of a product’s journey from seller to buyer, […]
Continue Reading
You can watch the full video with Gary Rosier-Taylor below. Get your ticket for our Last Mile & E-Com Event now. Meet like-minded logistics professionals, exchange ideas and solve problems. Tickets can be purchased here. How have all the recent crises affected and transformed the last mile and urban deliveries sector? The biggest change has […]
Continue Reading
In this edition: Page 7 – Feature Adapting to the Evolving Last-Mile Logistics Landscape: Meeting Changing Consumer Characteristics;Page 15 – Flexibility for consumers, rigidity for retailers: Welcoming the transformed last mile;Page 17 – Understanding workers’ rights and the gig economy for last mile operations;Page 18 – Balancing convenience and responsibility: The urban logistics dilemma;Page 19 […]
Continue Reading
Even though many e-commerce merchants use data-backed buying personas that provide insight into the purchasing decisions of their customers, many are only truly starting to get to grips with the next part associated with buying personas – and that is appreciating that consumers have delivery personas too. So, what attributes play out in different delivery […]
Continue Reading
Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that U.K.-based Spacepro is using the Descartes Customer Engagement Platform™ to enhance the customer journey within its after-care department, which services its sliding door and interior solution products for construction, newbuild and online consumers nationwide. “As we work towards achieving […]
Continue Reading
Consumers have become more vocal and eagerly share bad experiences when it comes to home delivery. The last mile is an important part of retail’s brand loyalty and logistics companies have a crucial role to play. We spoke to Andrew Tavener, Head of Fleet Marketing EMEA, Descartes Systems Group, about how the last mile has changed, […]
Continue Reading