DSV has been voted best fulfilment specialist for e-business by Emerce, a company that analysis and rates service providers for e-business every year.
DSV MCF engages with customers and their customers to find the best last-mile solution for them.
Erik Biemans, customer relations and call centre manager at DSV Multi-channel Fulfilment, said: “In our specialised business, it’s not just about low costs, but also about high quality. Because of this focus on quality, customers often end up getting more for less”.
This is the fifth time in a row that DSV receives the award.
Emerce100 mentions price/quality ratio and flexibility as DSV’s particular strengths. The last-mentioned quality is demonstrated by the way DSV MCF organises shipping. Most fulfilment companies rely on one or two large package carriers. DSV MCF engages with customers and their customers to find the best last-mile solution for them. That means they often provide a combination of different shipping solutions.