UK Radiators, the provider of high-quality, stylish radiators has chosen ArrowXL the UK’s largest and longest established two-person home delivery specialist, to deliver their radiators to customers across the United Kingdom. This contract highlights ArrowXL’s commitment to excellence in delivery services and its growing presence in the retail sector.
Under the terms of this contract, ArrowXL will be responsible for the efficient and timely delivery of approximately 30,000 radiators a year. ArrowXL will run dedicated trailers between sites using bespoke cages for directional sortation into their network, drastically reducing manual handling and increasing operational efficiencies.
UK Radiators chose to work with ArrowXL because of their extensive retail experience in delivering large items. Customers will benefit from the flexibility to choose a delivery date according to their preference.
Rob Nezard, Managing Director at UK Radiators said: “Since the mobilisation of the ArrowXL contract we have seen a significant upturn in service and communication. We had been let down by our previous provider and were looking for a company who shared our ethos for great customer service.
“Arrow’s commitment to innovation, customer satisfaction, and sustainability sets it apart in the industry and we looking forward to working with them to provide our customers with a premier delivery service.”
Craig Kavanagh, Sales Director from ArrowXL, expressed excitement about this new contract, adding, “We are thrilled to have been selected as the trusted delivery partner for UK Radiators. Both teams have worked extremely hard to rapidly mobilise operations, which was live within 5 days of agreeing commercials.
“Our focus on quality, excellent customer service and flexibility means we are well placed to support UK Radiators with their continued growth. We look forward to a successful partnership!”