Since the beginning of the COVID-19 pandemic, consumers have become increasingly willing to buy more and more items online, including things like clothing, household goods and appliances. As a result, online retailers are handling more product returns than ever. Reverse logistics has become a struggle for eCommerce businesses. And the financial impact is enormous. In 2020 alone, approximately $102 billion worth of online products were returned. That figure is only expected to continue to rise in the coming years.
Antony Francis, Supply Chain Consultant at Endava, will share how organisations can incorporate circular economy in their operations and improve reverse logistics at Delivering Green: Creating Sustainable Supply Chains Online Event on the 24th May. You can register now!
You can ask Antony a questions by sending them herehttps://forms.gle/6eKe7Etvodqh57S56 and he will answer them during the live event.
About Antony Francis
Antony is a supply chain consultant with vast experience in the field, helping organisations evaluate the impact their operations have and how to make them better. Endava has helped some of the world’s leading companies accelerate their ability to take advantage of new business models and market opportunities.