Consumers’ expectations are a hard thing to get right, but when we do the benefits are many. Delivery is becoming a key differentiator for retailers, and more should focus on the emotions created by a great delivery experience. We speak to Mike Richmond, Chief Commercial Officer at Doddle, about how emotions drive profitability in e-commerce […]
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More than 6 in 10 UK online shoppers (61.5%) experienced delivery issues across the month of December as strikes and capacity challenges plagued the UK’s parcel delivery companies, new research commissioned by Doddle has uncovered. The most common problem faced by shoppers was deliveries arriving late, which affected 41% of UK online shoppers in December. […]
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E-commerce has seen growth in the last few years in a way many did not expect. But as consumers have gone back to the shops, would this continue in the future? The e-commerce market has to answer critical questions and retailers are turning to logistics for solutions. We dedicated a whole morning to the Last […]
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Returns are increasing and are one of the reasons why consumers stick to a retailer. For 3PLs this means that they will have to take the whole process and truly own it. Jack Sims, Business Development Manager at Doddle, took the stage on the 22nd November during out Last Mile & E-Com Event to talk […]
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Welcome to the December edition of The Logistics Point. In this edition VIDEO Lack of Technology Slows Down Investment in Logistics – Luke Tuttle, General Manager, North America and Trade Management Services, at MODIFI; Accessing Agility and Resiliency in Supply Chain Operations – Claire Rychlewski, SVP EMEA, and Fraser Ironside, Director of Business Consulting at […]
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Welcome to Last Mile & E-Com Online Event. Watch the live stream now: Agenda10:00 Doddle10:20 Montagu Evans & Bloom Developments10:35 iParcelBox & University of Hull10:55 Mango Logistics & StoreShippers11:10 Fareye11:25p Squared & Bol.com Our sponsors today Doddle https://www.doddle.com/ Fareye https://fareye.com/
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With just a few days before we open the online doors to our Last Mile & E-com Online event, we are happy to welcome onboard FarEye and Mike Elton, Director. Mike is joining us for a look at how the delivery experience can be turned into a competitive advantage. Get your free ticket here! Presentation […]
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With just a week before we open the online doors to our Last Mile & E-com Online event, we are happy to welcome onboard Montagu Evans and Robert Cohu. Robert is joining Tom Davies from Bloom Developments for a look at Last Mile warehousing. Get your free spot for the event here! Montagu Evans is […]
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Ah, the return! Who does not love them? Well, apart from consumers who are frustrated how slow it is and providers who struggle with costs, expectations and profitability. It is not an easy task, we admit, but there are solutions out there that can help. ‘When you go below the top tier retailers, all carriers […]
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Welcome to the latest edition of The Logistics Point 2022 November PAGE 6: VIDEO |The Risky Game Of Controlling Consumers’ ExpectationsPAGE 9: VIDEO | Sustainability Also Drives Cost Savings and That’s a Good Thing!PAGE 14: VIDEO | New Platform Opens Up Supply Chain Data for FreePAGE 16 Why Are Brands Going Green?PAGE 18: Digital is […]
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