Consumers changed and demand it all at the same time on multiple platforms. But operating like this is challenging. Omnichannel was something that a few were doing, but now it is becoming standard. We spoke to Will Lovatt, General Manager VP at Deposco Europe, about omnichannel and evaluating success. You can watch the full video […]
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Sponsored Content Innovation is not easy and there are many challenges along the way. But companies need to be proactive and do things faster than before. We spoke to Chris Jones from Descartes Systems Group about a recent survey the company conducted on innovation in the supply chain across the USA and Europe. What drives […]
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Despite the large number of technology companies in logistics, the industry has been surprisingly slow to move away from more traditional operational models. Many still use paper for critical activities. But something as simple as a QR code can help alleviate high costs, hard maintenance and slow onboarding. We spoke to Sam Titus, CTO at […]
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Consumers’ expectations are a hard thing to get right, but when we do the benefits are many. Delivery is becoming a key differentiator for retailers, and more should focus on the emotions created by a great delivery experience. We speak to Mike Richmond, Chief Commercial Officer at Doddle, about how emotions drive profitability in e-commerce […]
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Sponsored Content Uncertainty is never good news for logistics operations. The air freight industry has battled with many challenges and more information is needed to create a real-time, accurate picture. We spoke to Lena Haartje, Key Account Manager Smart Solutions at Hellmann Worldwide Logistics, about an innovative solution the company offers that combines real-time visibility […]
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The maritime sector experienced a challenging year and is hoping that 2023 will bring more stability. We spoke with Ryan Closser, Director of Project Management, Network Collaboration at FourKites about the state of the maritime sector, the lessons learnt from 2022 and what to expect in 2023. More from our January 2023 edition with predictions […]
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Technology and sustainability go hand-in-hand. The last couple of years were not easy for businesses but things have settled down a bit and more companies are doubling down on their sustainability commitments. We spoke to Niko Polvinen, Business Development & Co-Founder at Logmore, about the sustainability trends and how tech is making them a reality. […]
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2022 had its challenges and the hope is that 2023 will bring more opportunities for businesses. John Piatek, VP Consulting Services at GEP, takes a look at what the new year will bring in the area of procurement and supply chain development as a whole. You can watch a short summary of GEP’s report for […]
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Managers have a hard time when it comes to focusing on their strategy and even creating one. This is not surprising as operations take a lot of effort and they need to be maintained. But knowing where your business wants to go allows for more focused work and better results. Jord Brethouwer at Bol.com and […]
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Winning and retaining loyal e-commerce customers is one of the biggest problems retailers now face. Your ability to create seamless deliveries will become your competitive advantage if you have access to the right technology. Retailers are required to simplify the most complex aspects of delivery logistics to achieve best-in-class customer experiences at scale from order-to-door. […]
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