Doddle – The Logistics Point

Free returns, just not for everyone all the time – why ASOS might start charging for returns and the impact this will have on other retailers

May 18, 2023May 17, 2023Nikolay BozhilovLeave a Comment

UK fast-fashion ecommerce leader ASOS recently announced plans to alter the terms of its Premier next-day delivery subscription by increasing the minimum spend for eligibility from £10 to £15. Premier subscribers will still receive standard delivery for free, no matter the basket size, but for orders under £15, shoppers will need to pay an additional […]

European postal operators and carriers need a plan to deal with increasing last-mile regulation

May 10, 2023May 10, 2023Nikolay BozhilovLeave a Comment

Bruno Ceccaldi, Senior Business Development Manager, Doddle Merchants and logistics providers in Europe need to be prepared to both meet regulatory obligations and to participate in voluntary frameworks aimed at improving sustainability and other social responsibilities. Like it or not, change is needed in ecommerce and the last mile, where delivery volumes have reached levels […]

How Marketeers Can Address The Home Delivery Experience

April 3, 2023April 3, 2023Nikolay BozhilovLeave a Comment

Kitty Poole, Chief Marketing Officer at Doddle Home delivery hit the headlines in the UK last December when a perfect storm of Royal Mail strikes and extreme weather resulted in huge backlogs and many people not getting their parcels in time for Christmas. Doddle found that 62% of shoppers had experienced at least one delivery issue in […]

VIDEO | Delivery increases loyalty – so why are merchants not focusing on it?

January 18, 2023January 17, 2023Nikolay BozhilovLeave a Comment

Consumers’ expectations are a hard thing to get right, but when we do the benefits are many. Delivery is becoming a key differentiator for retailers, and more should focus on the emotions created by a great delivery experience. We speak to Mike Richmond, Chief Commercial Officer at Doddle, about how emotions drive profitability in e-commerce […]

Majority of UK online shoppers had delivery problems in December

January 13, 2023January 13, 2023Nikolay BozhilovLeave a Comment

More than 6 in 10 UK online shoppers (61.5%) experienced delivery issues across the month of December as strikes and capacity challenges plagued the UK’s parcel delivery companies, new research commissioned by Doddle has uncovered. The most common problem faced by shoppers was deliveries arriving late, which affected 41% of UK online shoppers in December. […]

E-commerce Battles With Uncertainty But Last Mile Logistics Thrives

December 16, 2022December 16, 2022Nikolay Bozhilov

E-commerce has seen growth in the last few years in a way many did not expect. But as consumers have gone back to the shops, would this continue in the future? The e-commerce market has to answer critical questions and retailers are turning to logistics for solutions. We dedicated a whole morning to the Last […]

VIDEO Look To The Best For Returns Success

December 7, 2022December 4, 2022Nikolay BozhilovLeave a Comment

Returns are increasing and are one of the reasons why consumers stick to a retailer. For 3PLs this means that they will have to take the whole process and truly own it. Jack Sims, Business Development Manager at Doddle, took the stage on the 22nd November during out Last Mile & E-Com Event to talk […]

The Logistics Point December 2022

December 6, 2022January 10, 2023Nikolay BozhilovLeave a Comment

Welcome to the December edition of The Logistics Point. In this edition VIDEO Lack of Technology Slows Down Investment in Logistics – Luke Tuttle, General Manager, North America and Trade Management Services, at MODIFI; Accessing Agility and Resiliency in Supply Chain Operations – Claire Rychlewski, SVP EMEA, and Fraser Ironside, Director of Business Consulting at […]

LIVE NOW: Last Mile & E-Com Online Event

November 22, 2022November 22, 2022Nikolay BozhilovLeave a Comment

Welcome to Last Mile & E-Com Online Event. Watch the live stream now: Agenda10:00 Doddle10:20 Montagu Evans & Bloom Developments10:35 iParcelBox & University of Hull10:55 Mango Logistics & StoreShippers11:10 Fareye11:25p Squared & Bol.com Our sponsors today Doddle https://www.doddle.com/ Fareye https://fareye.com/

FarEye Joins Last Mile & E-Com Online Event

November 21, 2022November 21, 2022Nikolay BozhilovLeave a Comment

With just a few days before we open the online doors to our Last Mile & E-com Online event, we are happy to welcome onboard FarEye and Mike Elton, Director. Mike is joining us for a look at how the delivery experience can be turned into a competitive advantage. Get your free ticket here! Presentation […]