Blue Yonder Announces Intent To Acquire Doddle 

 Blue Yonder, a leading supply chain solutions provider, today announced the signing of an agreement to acquire Doddle, a leading first and last mile technology business that was co- founded by Tim Robinson and Sir Lloyd Dorfman. Once completed, the deal will allow Blue Yonder’s already robust suite of supply chain management and commerce offerings to […]

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Free returns, just not for everyone all the time – why ASOS might start charging for returns and the impact this will have on other retailers

UK fast-fashion ecommerce leader ASOS recently announced plans to alter the terms of its Premier next-day delivery subscription by increasing the minimum spend for eligibility from £10 to £15. Premier subscribers will still receive standard delivery for free, no matter the basket size, but for orders under £15, shoppers will need to pay an additional […]

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European postal operators and carriers need a plan to deal with increasing last-mile regulation

Bruno Ceccaldi, Senior Business Development Manager, Doddle Merchants and logistics providers in Europe need to be prepared to both meet regulatory obligations and to participate in voluntary frameworks aimed at improving sustainability and other social responsibilities. Like it or not, change is needed in ecommerce and the last mile, where delivery volumes have reached levels […]

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How Marketeers Can Address The Home Delivery Experience

Kitty Poole, Chief Marketing Officer at Doddle Home delivery hit the headlines in the UK last December when a perfect storm of Royal Mail strikes and extreme weather resulted in huge backlogs and many people not getting their parcels in time for Christmas. Doddle found that 62% of shoppers had experienced at least one delivery issue in […]

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VIDEO | Delivery increases loyalty – so why are merchants not focusing on it?

Consumers’ expectations are a hard thing to get right, but when we do the benefits are many. Delivery is becoming a key differentiator for retailers, and more should focus on the emotions created by a great delivery experience. We speak to Mike Richmond, Chief Commercial Officer at Doddle, about how emotions drive profitability in e-commerce […]

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Majority of UK online shoppers had delivery problems in December

More than 6 in 10 UK online shoppers (61.5%) experienced delivery issues across the month of December as strikes and capacity challenges plagued the UK’s parcel delivery companies, new research commissioned by Doddle has uncovered.  The most common problem faced by shoppers was deliveries arriving late, which affected 41% of UK online shoppers in December. […]

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The Logistics Point December 2022

Welcome to the December edition of The Logistics Point. In this edition VIDEO Lack of Technology Slows Down Investment in Logistics – Luke Tuttle, General Manager, North America and Trade Management Services, at MODIFI; Accessing Agility and Resiliency in Supply Chain Operations – Claire Rychlewski, SVP EMEA, and Fraser Ironside, Director of Business Consulting at […]

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